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Fly book Forums Thread Wiki: AA guide to PHL (Philadelphia International Airport) (LUS)
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AA Guide to PHL (The Philadelphia International Airport)


AA in PHL

This is a snapshot of post 1 of this thread, and has been revised over time. Feel free to add/modify what is here as needed. This thread originated in the legacy US Airways Dividend Miles forum. Link to older archived posts.


General Information

The airport is located at:
8000 Essington Ave
Philadelphia, PA 19153


Note: The baggage claim for terminal F has relocated to its own building on the arrivals roadway.

Passenger Information Guide: https://phl.org/Documents/Passen.../InfoGuide.pdf

Main airport website: http://phl.org

Link to contact phone numbers and email addresses for paging, parking, airport police, etc.

Check-In Times
Last confirmed 26 June 2017 (Click for link to source)

The following are recommended by AA:
  • For flights within the United States: 45 minutes before scheduled departure
  • For all other flights: At least 60 minutes before scheduled departure

Terminals

At PHL, AA operates from five terminals:
  • A-West for Gates A14 to A26
  • A-East for Gates A2 to A13
  • B for Gates B1 to B16
  • C for Gates C16 to C30
  • F for Gates F1 to F39

Other domestic airlines, including Alaska Airlines, operate out of D and E; other foreign airlines, including British Airways and Qatar, operate out of A.

It is a good idea to verify which gate your flight is operating from before arriving. Generally you can assume the following:
  • Most flights in A-West and A-East are transatlantic (TATL) but there will be mainline domestic arrivals/departures and Republic regional flights, especially throughout the morning and early afternoon. If your flight is on an A330 or B767, it will almost certainly be at these gates.
  • B and C are mainline domestic, Caribbean, and Canadian flights and also include E-170/E175 and E190 flights. Before the merger, international flights served by B757s would depart from either concourse.
  • F is for regional flights (RJs with 50 seats or fewer as well as CRJ-700 and -900s and turboprops operate out of F) both domestic and Canadian.
  • oneworld partners (British Airways and Qatar) are always in A-West.


Ticket Counter Locations, Hours, and Kiosks
Last confirmed 7 October 2017 (Click for link to source)

Ticket Counters are staffed daily:
  • Terminal A-West: 4:30 AM - 9:00 PM
  • Terminal A-East: 3:30 AM - 8:30 PM
  • Terminals B and C: 4:30 AM - 9:00 PM
  • Terminal F: 4:00 AM - 10:30 PM

Kiosks are provided in the connector bridges between the parking garages and TSA Checkpoints at A-East, B, C, and F. There are also kiosks available by most AA gates. Mobile boarding passes for AA are accepted at all checkpoints.

Note: It is possible to use any AA ticket counter to check in and drop baggage, regardless of your flight's departure terminal.


Security at PHL
Last confirmed 7 October 2017 (Click for link to source)

TSA staffs checkpoints at all PHL terminals. All gates are connected airside, so it may be faster to use a checkpoint that is not associated with your gates.

PreCheck is only available at Terminal A-East, C, and D/E checkpoints.
  • Terminal A West: 5:15 am - 9:25 pm
  • Terminal A East: 3:30 am - 8:25 pm (PreCheck 3:30 am - 8:00 pm)
  • Terminal B: Open 24 hours
  • Terminal C: 4:15 am - 8:15 pm PreCheck ONLY
  • Terminal D/E: 3:45 am - 9:25 pm (PreCheck 3:45 am - 8:00 pm)
  • Terminal F: 4:15 am - 8:55 pm

Notes: International Arrivals following the connecting flights path will be directed to the A-East Checkpoint. If you have PreCheck, you may need to exit that queue and proceed to the far left, as you face the checkpoint, for TSA PreCheck access. Generally, if a checkpoint does not have full PreCheck available, you will get PreCheck Light, meaning you will have to remove liquids and laptops from your bag but will be able to pass through the metal detectors with shoes on as in a PreCheck checkpoint.

In the evening and overnight (observed after 11 PM), not all exits may be available. Looks for the visual paging displays (located by most Flight Info Displays and throughout the terminals) for exit closing announcements! Exit B is always open.

How to Change Terminals

Shuttle: AA offers the following shuttle routes:
  • Gate A1 (located between Terminal A-East and Terminal B) to Gate F10
  • Gate C16 (located between Terminal C and Terminal D) to Gate F10
  • Gate F10 (located in the Terminal F Food Hub) to Gate A1
  • Gate F10 (located in the Terminal F Food Hub) to Gate C16

Note: The shuttles at A1 and C16 only serve Terminal F. It is not necessary to reclear TSA when using shuttles.

Walking
  • Airside: It is possible to walk between all gates in all terminals. There are some moving walkways. "Normal" able-bodied adults can walk between almost any two gates in A, B, or C in about 15 minutes or less and between any two gates in F in about 5 minutes. Walking from F to A/B/C is longer; the distance from the furthest reaches of A-West to F is more than a mile.
  • Landside: You must leave the parking garages/ticketing halls to move between terminals before security. An option is to use the SEPTA rail platforms to move between terminals, which are accessible on the walkways to each terminal from the garages, about half-way between TSA and baggage claim.

ATMs
Bank of America provides 17 ATMs at the airport. A current list may be found here.

Prepaid SIM cards
You can buy prepaid SIM cards in the Airport Wireless stores. Those are airside. Not sure what is available landside as the only "retail" store is a newsstand in the International Arrivals hall.

Parking at PHL

On-site parking is managed by the Philadelphia Parking Authority (PPA).
Link to current rates.
Estimated parking availability in the garages is available from the Airport's homepage, phl.org.

NEW in June 2017: AAdvantage Aviator Cardholders (Barclay's) now have access to reserved parking. See this link for more info.

For off-airport parking lot information,
see this thread...

Where to eat in the airport

There are all manner of restaurants in PHL, from wine bar to bistro to Asian to fast food. In addition to the establishments in each terminal, there is a food court between terminals B and C. However, if you have a very early departure (before 6:30) or a somewhat late arrival (after 10:00) you may be out of luck as the restaurants are either just opening or just closing.

The Au Bon Pain in Terminal C is open 24 hours. Starbucks is located in the B/C Food Court. Other coffee options are located throughout the airport. See this link for the current directory.

Note: Terminal B is undergoing extensive refurbishment in the near future (link to FT thread)

Admirals Clubs and Other Lounges
Last confirmed 7 October 2017 (Click for link to source)

Admirals Club: Terminal A-East, Lower Level, between gates A4 and A6A.
Open Daily 4:00 am - 9:30 pm

Admirals Club: Terminal A-West, Mezzanine Level, between gates A15 and A16.
Open Daily 5:30 am - 9:30 pm

Admirals Club: Terminals B and C, Third Floor over Food Court
Open Daily 4:30 am - 9:30 pm

Admirals Club: Terminal F, Upper Level Food Court in the Central Hub
Open Daily 5:00 am - 9:30 pm

Flagship Lounge: scheduled to be built in terminal A-West. No concrete start date has been announced, but speculation is the entire A-West club will close for reconstruction.

British Airways Galleries Club Lounge / First Lounge:Terminal A-West, Gate Level by A14.
Open Daily 3:00 pm to 6:00 pm
Also serves Qatar Airways customers daily from 6:30 am to 10:30 am.
Note: This lounge has been known to disallow non BA passengers, regardless of OW entry rules.


American Express Centurion Lounge: Terminal A-West, Second Level by A14 (Over the BA Club).
Open daily 5:00 am to 9:00 pm.
This is currently the only PHL lounge that features showers.

The USO lounge is located adjacent to gate A6a in Terminal A-East, and is open 24 hours.

Minute Suites is available airside in the A-East/B connector, and is a priority pass lounge.
Open daily 24 hours.

Wireless in PHL

Airport Wifi was recently upgraded and is free for all passengers.

Where can I smoke at the airport?

Only in designated smoking areas on the pick up roadways outside baggage claim. There is no smoking airside at the airport.

Do I have time to go into Philadelphia?
If your layover is more than three hours (and I’m sure this is debatable), you may have time for a quick trip into the city.

Ground Transportation/How to Visit Philadelphia

The zones mentioned below refer to areas on either side of the baggage claims for each terminal. If you have hired a private car, or meeting with group transportation, it is common they will be waiting at the bottom of the escalators from your terminal. Zones 1-4 are typically on the Arrivals Roadway, Zones 5 through 8 are on the Commercial Roadway, adjacent to the railroad tracks.

It is against airport rules for any driver to solicit you from inside the terminal, but this is difficult to enforce.
  • Rental Cars: Both On- and Off-Airport agencies use company shuttle busses to their respective lots. Pickup is outside baggage claim, Zone 2.
  • SEPTA Regional Rail's Airport Line travels between each of the PHL terminals, University City and three Center City stops. This train runs every half-hour and takes about 20 minutes to get to 30th Street Station. Train fare is $6.50 from Quick Trip machines at the airport stations or Ticket offices at Center City stations (cash or credit/debit card) or $8 cash only (change is available) on board to Center City. Fare is $8.50 from machines or ticket offices or $9 cash on board to all other Regional Rail stations.
  • SEPTA Bus: Two city buses also serve the airport ($2.25 cash fare; exact change only). Bus berths are at Zone 1.
  • Center City Taxi: Accessed at Zone 5. A base flat-rate $28.50 + up to $3 in passenger charges (based on number of passengers 12+) is in effect for all fares to and from the airport and the Center City area. This area encompasses: Fairmount Ave (North), South Street (South) Delaware River (East) and University City/ 38th Street (West).All cabs are supposed to accept Credit Cards, verify with your driver at the start of the trip.
  • Metered Taxi: Metered rates are in effect for all destinations not in the Center City zone. Tolls and other surcharges may apply. All cabs are supposed to accept Credit Cards, verify with your driver at the start of the trip.
  • Uber and Lyft both operate at the airport, follow their directions provided to request a ride.
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Old May 26, 09, 2:34 pm #1
Original Poster

Join Date: Nov 2005
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AA guide to PHL (Philadelphia International Airport) (LUS)

The original post content has been updated and moved to the wiki post.

The original post can be read in the archive of 2013 and prior years' posts here:

http://flybook.biz/forum/us-ai...rport-lus.html

Our thanks to bitburgr for starting this important thread and contributing the extensive seminal information.

American Airlines | AAdvantage forum moderation team

Last edited by JDiver; Dec 8, 15 at 4:06 pm Reason: Move content to wiki, archive older posts, add mod note
bitburgr is offline Reply With Quote
Old Jan 1, 14, 1:09 pm #2

Join Date: Dec 2010
Location: PHL
Programs: AA EXP
Posts: 118
Has there been any updates on the terminal renovations? Now that the merger has closed, i wonder if the city/airlines will update their plans.
dubstyle311 is offline Reply With Quote
Old Jan 2, 14, 3:32 pm #3

Join Date: Mar 2007
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Posts: 621
Quote:
Originally Posted by dubstyle311 View Post
Has there been any updates on the terminal renovations? Now that the merger has closed, i wonder if the city/airlines will update their plans.
The following part of the $6B FAA CEP Plan has been agreed to by US Airways (Parker) - prior to the merger and includes approx. $800M in funding commitments for:
• A 1,500ft extension of runway 9L-27R that increases the total runway length to 12,000ft, providing the capability to accommodate large, long-haul aircraft flying to any point on the globe
• A redesigned and enhanced Terminal B and C ticketing area, which will include an automated baggage handling and screening system and a more spacious, centralised passenger security screening checkpoint to provide for greater efficiency and enhanced passenger flow
• Replacement of the current rental car facility surface lots with a multi-story consolidated rental car facility
• An initial design for an automated people-mover system between concourses that will make it easier for passengers to connect to other flights
• Airside improvements to include new taxiway/aircraft holding bays/apron to better queue for departure
• Continued rehabilitation of other existing airport infrastructure projects, including security upgrades, roof and window replacements, escalator upgrades, airport restrooms, roadways, concession programs and flight information display systems.

At the same time the above was agreed, US and the airport extended their lease agreement to June 30, 2015. I don't believe the above can be dismissed, except in Bankruptcy.

The ? is, what are the new AA's future plans for PHL and how will that affect further funding committments (by Parker) ?
For example, do A-West and A-East have sufficient gate space to support significant international expansion? A while back, the city proposed to expand A-West by decreasing gate seperation and/or extending the end of the terminal to the existing south hanger, which I believe was the old TWA hanger. Of course now with the merged US/AA, it would possibly be easier to just make A-East an all new (AA) terminal and connect all (unconnected) gates to the CIS.
perseus11 is offline Reply With Quote
Old Jan 3, 14, 1:00 pm #4

Join Date: Dec 2010
Location: PHL
Programs: AA EXP
Posts: 118
I may be the only one, but I love having PHL as a home terminal as is. Hopefully a redesigned american terminal will be an improvement.
dubstyle311 is offline Reply With Quote
Old Jan 11, 14, 9:14 am #5

Join Date: Apr 2008
Posts: 96
Enough connection time in PHL

I am looking at booking a flight from BWI to CUN for this April. I was hoping you guys here could give me some advice on the connection time. The flight will layover in PHL on the way to CUN. The flight I was considering has a 48 minute connection. Do you guys think this would be enough time to connect from domestic to international at PHL airport?
jiffer21225 is offline Reply With Quote
Old Jan 11, 14, 10:41 am #6

Join Date: Jul 2011
Location: PHL
Programs: AA Exec Plat, Marriott PP, Amtrak SP
Posts: 45
Quote:
Originally Posted by jiffer21225 View Post
I am looking at booking a flight from BWI to CUN for this April. I was hoping you guys here could give me some advice on the connection time. The flight will layover in PHL on the way to CUN. The flight I was considering has a 48 minute connection. Do you guys think this would be enough time to connect from domestic to international at PHL airport?
tight but should be enough time - if you land in B or C terminal it's a 10-15 minute walk +/- to get to A terminal ..... if you land in F terminal there is a shuttle that will drop you at A1 ......
fmastr is offline Reply With Quote
Old Jan 11, 14, 11:17 am #7

Join Date: Apr 2008
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Quote:
Originally Posted by fmastr View Post
tight but should be enough time - if you land in B or C terminal it's a 10-15 minute walk +/- to get to A terminal ..... if you land in F terminal there is a shuttle that will drop you at A1 ......
Thanks. Is there any way to find out ahead of time what terminal the flight will land in?

The only other option I have is a 3 1/2 layover. I would really hate to sit in the airport for hours and hours if not needed. But I hate to pick a layover that is to tight and I miss my flight. I am not sure what to pick.
jiffer21225 is offline Reply With Quote
Old Jan 11, 14, 3:53 pm #8

Join Date: Nov 2013
Location: PHL
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Quote:
Originally Posted by dubstyle311 View Post
I may be the only one, but I love having PHL as a home terminal as is. Hopefully a redesigned american terminal will be an improvement.
You aren't alone (loving PHL as home base). Three clubs. I can get nearly anywhere in 2 flights or less, most places in one, and some pretty small places (through F). Many kinds of good food to eat before an outbound. If it was more robust to WX and the parking indicators worked better in the garages I'd be thrilled.
pa3lsvt is offline Reply With Quote
Old Jan 11, 14, 7:01 pm #9

Join Date: Jun 2008
Location: PHL
Programs: AA EXP / HH Diamond
Posts: 488
I wish the parking roadway had a scoreboard of spaces available, before turning into one of the garages. Yeah, the counts can be waaaay off, but sometimes it would be nice to know C D E/F are full before passing B...
Flyer78 is offline Reply With Quote
Old Jan 13, 14, 7:08 am #10

Join Date: Apr 2012
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Posts: 168
A US guide to PHL (The Philadelphia airport)

There are no short term (jan-june 2014) plans to change AA gates right?
joejoe666 is offline Reply With Quote
Old Jan 13, 14, 11:18 am #11

Join Date: Dec 2006
Location: PHL
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Quote:
Originally Posted by jiffer21225 View Post
Thanks. Is there any way to find out ahead of time what terminal the flight will land in?

The only other option I have is a 3 1/2 layover. I would really hate to sit in the airport for hours and hours if not needed. But I hate to pick a layover that is to tight and I miss my flight. I am not sure what to pick.
Coming from BWI, I assume you are on an express carrier and will almost certainly land in F. It is doable, but keep in mind boarding will start at least 30 minutes before. You will need to wait for the shuttle from the F terminal, take a short ride, then it still could take another 5 minutes to get to the gate.

I would recommend the 3.5hr option.. particularly if that is the only flight to CUN of the day or it is very important to get there on time.
doctor15 is offline Reply With Quote
Old Jan 13, 14, 12:07 pm #12

Join Date: Apr 2008
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Quote:
Originally Posted by doctor15 View Post
Coming from BWI, I assume you are on an express carrier and will almost certainly land in F. It is doable, but keep in mind boarding will start at least 30 minutes before. You will need to wait for the shuttle from the F terminal, take a short ride, then it still could take another 5 minutes to get to the gate.

I would recommend the 3.5hr option.. particularly if that is the only flight to CUN of the day or it is very important to get there on time.

Thanks for the advice.So I decided to add a extra day to my vacation and I will be leaving a day earlier. I have a few more options on flights and would everyone's thoughts on which one to choose.

We have the choice for the flight there to be:

layover in PHL for 65 minutes to arrive in Cancun at 10:45am
layover in CTL for 1 hr and 20 minutes to arrive in Cancun 11:40 am

I wouldn't mind being in cancun almost a hour earlier but I don't know if this is enough time in PHL. Out of those two which one do you guys recommend?

We were thinking about picking a flight to return home with a layover in CTL of 2 hours. Do you guys think that will be enough time to clear everything? There was another option of layover in PHL for 2 1/2 hours. Do you guys think one airport is easier to deal with then another?

Thanks for all the advice of everyone here
jiffer21225 is offline Reply With Quote
Old Jan 13, 14, 12:59 pm #13

Join Date: Jun 2008
Location: PHL
Programs: AA EXP / HH Diamond
Posts: 488
Just as a heads up, and sorry to complicate things; There are some flights BWI and PHL that use bigger equipment (I think there is even an A319). These flights will land in AE, B or C - I have seen them at each pier. When you book, pay attention to what equipment type... The Dash-8 will certainly park at F.
Flyer78 is offline Reply With Quote
Old Jan 13, 14, 1:39 pm #14

Join Date: Dec 2003
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Quote:
Originally Posted by joejoe666 View Post
There are no short term (jan-june 2014) plans to change AA gates right?
None announced. They may not move at all, as they're adjacent to other gates US uses in Terminal A-East.
phlwookie is offline Reply With Quote
Old Jan 13, 14, 3:08 pm #15

Join Date: Apr 2008
Posts: 96
Quote:
Originally Posted by doctor15 View Post
Coming from BWI, I assume you are on an express carrier and will almost certainly land in F. It is doable, but keep in mind boarding will start at least 30 minutes before. You will need to wait for the shuttle from the F terminal, take a short ride, then it still could take another 5 minutes to get to the gate.

I would recommend the 3.5hr option.. particularly if that is the only flight to CUN of the day or it is very important to get there on time.

I want to thank everyone for the advice. I think I am leaning towards the CLT flight to Cancun. I would love to get there earlier but CLT sounds like a airport that would be easier to navigate through.

The return flight I am on the fence. I am not sure which way to go. A 2 hour layover in CLT which sounds like a easier airport to layover in or a 2 1/2 hour layover in PHL which can be a more difficult to layover in. Both flights leave Cancun 30 minutes apart.

What do you guys think?
jiffer21225 is offline Reply With Quote
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