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Old Today, 4:35 am #1
Original Poster

Join Date: May 2008
Location: Berkshire
Programs: BA GGL/CCR, Jumeirah Sirius Gold, Hilton Diamond, Virgin Traveller, PUCCI Fan Club
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Discrepancy between BA and AA itinerary (Booking ref v Record Locator

I booked one of the recent 2k fares in First from Heathrow to Las Vegas via JFK and LAX over Thanksgiving.

I made the booking on AA.com and it also shows up in BA MMB. However on BA MMB it is missing the outbound LAX-LAS sector. Just that one sector. It is there on the return journey. Going back into AA.com shows everything as expected.

Im not overly concerned and Im assuming I may have to chase BA for the TPs for the missing sector.

Is it common for there to be a discrepancy between the two booking engines?
oxtailsoup is offline Reply With Quote
Old Today, 4:36 am #2
Fly book Evangelist

Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 30,383
Quote:
Originally Posted by oxtailsoup View Post
Is it common for there to be a discrepancy between the two booking engines?
It's not the two booking engines, but between the two airlines' records.

You booked on AA, so AA has the full record.

BA, as an airline operating part of your itinerary, has what it needs to know, and shows you that.
Globaliser is offline Reply With Quote
Old Today, 4:39 am #3

Join Date: Jan 2010
Posts: 5,518
Quote:
Originally Posted by oxtailsoup View Post
Is it common for there to be a discrepancy between the two booking engines?
This is completely normal.

You will be very unlikely to have to retro-claim for TPs/Avios also.
rossmacd is offline Reply With Quote
Old Today, 4:42 am #4
TPJ

Join Date: Jun 2008
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Posts: 5,642
Two different GDS'es: SABRE (AA) and Amadeus (BA).
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Old Today, 4:43 am #5

Join Date: Nov 2011
Location: Brighton. UK
Programs: BA (GOLD), VS
Posts: 6,749
I had this situation in September - one AA flight not showing in BA MMB but all the avios and TPs credited normally.
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Old Today, 6:21 am #6
Original Poster

Join Date: May 2008
Location: Berkshire
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Posts: 1,387
Thanks all.
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